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A warning will appear if you do not have Unified Messaging installed on your server. After you’ve forced the update, manually download the address book in any Outlook client and the user will magically appear in the Global Address List.Hope this helps someone…I know it took me a while to figure out what was happening.In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.
I sewed on TSgt 1 Oct, got the new ID card all super excited to see my login/email say TSgt and such only to fin the GAL didnt update.Ever had a new user appear in the “All Users” Address list that you can access via your Address Book but that DO NOT APPEAR inside the Global Address Book (GAL)?These are most likely users that have only recently been added…because the minute that Exchange does it’s standard maintenance window, it will most likely update.However, if you need to the address book to update sooner you will need to force an update by manually starting the synchronization process.
This morning I was asked to update the Global Address List and Offline Address Book in an Exchange environment.You can read all about how OAB via DFS works by visiting this link about Exchange polling times and OAB distribution.